Leveraging Predictive Analytics in IT Departments

Leveraging Predictive Analytics in IT

Being in analytics I feel sort of bad for IT. They do a ton of work to deploy BI for their business users, but don’t typically benefit since they’re not the end-user.

But we’ve seen a shift where IT is starting to better leverage the analytical capabilities used by the business.

How Analytics can enhance traditional IT Monitoring

According to EMA, the average IT organization has more than 10 monitoring tools. Often when speaking to IT departments about SAP IT Operations Analytics (SAP ITOA) they are concerned about adding yet another monitoring tool…

But IT Operations differs from traditional monitoring and can enrich what most organizations are doing.

Using Busines Data for Better IT Outcomes

SAP IT Operations Analytics (SAP ITOA) brings a lot of value to IT organizations:

• Embedded Predictive Analytics makes it easy to anticipate and respond to issues before they happen
• Realtime monitoring and alerting lets IT respond immediately when issues do occur
• A holistic view helps simplify root-cause analysis and reduce meantime to resolution